Thank you for using the Memoria App. We are committed to protecting your privacy and data security. This policy outlines how we collect, use, store, and safeguard your information, as well as provides guidelines for account deletion.
1. Information Collection
When you use this app, we may collect the following information:
-
Personal Information: Such as name, phone number, and email address to provide personalized services.
-
Usage Data: Including access records and operation logs to optimize app functionality and user experience.
-
Device Information: Such as device model, operating system, and IP address to ensure system security and stability.
2. Information Usage
The information we collect is primarily used for the following purposes:
-
Providing Core Services: Such as online Memorials, family tree management, and proxy worship services.
-
Enhancing User Experience: Analyzing user habits to improve features and interface.
-
Security Assurance: Detecting abnormal activities to prevent fraud or malicious attacks.
-
Legal Compliance: Fulfilling legal requirements or responding to legitimate government requests.
3. Information Sharing & Protection
We do not sell, rent, or disclose your personal information to third parties without your consent, except in the following cases:
-
With Your Explicit Consent: When you authorize us to share your information.
-
Legal Requirements: To comply with applicable laws or government orders.
-
Essential Services: When necessary to provide services such as payments or cloud storage through trusted third-party providers.
We implement industry-standard security measures, including data encryption and access controls, to protect your information from unauthorized access or disclosure.
4. Account & Data Security
We prioritize the security of your data and implement the following measures to protect your information:
-
Data Encryption: All sensitive information is securely encrypted to prevent data breaches.
-
Access Control: Only authorized users can access relevant data, preventing unauthorized access.
-
Security Monitoring: Continuous real-time monitoring detects suspicious activities to prevent malicious attacks or data leaks.
5. Account Deletion Policy
If you wish to delete your account and related data, you may do so through the following methods:
-
In-App Deletion: Navigate to "Settings", “Account Settings" and select "Delete Account." Once confirmed, your data will be permanently erased.
-
Manual Request: Submit a deletion request via our official support email （[email protected]）
Once an account is deleted, all data—including Memorial content and family tree information—will be permanently removed and cannot be recovered. Please proceed with caution.
6. Policy Updates
We may update this privacy policy periodically. Any changes will be announced within the app or via email notifications. The updated policy will take effect immediately upon release. Continued use of the app signifies your acceptance of the latest terms.
7. Contact Us
If you have any questions or need assistance, feel free to reach out:
📧 Email: [email protected]
📞 Phone:
+6014-366 8282
/
+6016-330 8282
Thank you for trusting the Memoria App. We are committed to providing you with a secure and reliable service!
